Cirrus Nexus TrueSpend/TrueCarbon – Privacy Policy v1.0
Last Updated: 10/31/2023
At Cirrus Nexus ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use one of our web platforms TrueCarbon, ("Platform").
Please take a moment to read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect several categories of information for various purposes from the platform, including, but not limited to:
1. Information You Provide We may collect information that you provide directly to us when you use our Platform. This includes, but is not limited to:
• Contact information (e.g., name, email address, phone number).
• Company information (e.g., company name, industry, size).
• Account credentials (e.g., username and password).
• Payment information for subscription services.
2. Information We Collect Automatically When you use our Platform, we may automatically collect certain information about your device and usage patterns. This includes, but is not limited to:
• Log files that record information about your visits and interactions with the Platform.
• Usage data, such as the pages you view, the features you use, and the actions you take.
• Device information, including your IP address, browser type, operating system, and device identifiers.
3. Cookies and Similar Tracking Technologies We may use cookies and similar tracking technologies to collect information about your use of the Platform. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Platform.
How We Use Your Information
We may use the collected information for various purposes, including:
• Providing and maintaining the Platform.
• Personalizing and improving your experience on the Platform.
• Sending you important updates and notifications related to your account and the Platform.
• Processing payments for subscription services.
• Analyzing usage patterns to improve our services and develop new features.
• Protecting the security and integrity of our Platform.
Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information with:
• Service Providers: We may share your information with trusted third-party service providers who help us operate and maintain the Platform.
• Legal Authorities: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
• Business Transferee: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Your Choices/Settings
You can manage your account information and communication preferences by logging into your account settings. You also can exercise your right to:
• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of marketing communications.
Digital Security
We prioritize the security and integrity of your information. We have implemented a range of safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:
• Secure Access: Access to your data is restricted to authorized personnel who require it to provide you with our services. We regularly review and update access controls.
• Data Encryption: We use industry-standard encryption protocols to secure data transmission between your device and our servers, ensuring that your data remains confidential during transit.
• Regular Audits: We conduct regular security audits and assessments of our systems to identify and address potential vulnerabilities.
• Employee Training: Our team is trained in data security best practices to ensure they understand the importance of safeguarding your information.
Although we rigorously implement these security measures, it's important to note that no online service can be completely immune to security threats. We continuously monitor our systems for any unusual activities and are committed to responding promptly to any security incidents.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at support@cirrus-nexus.com.